Lecture 02 - Global E-business and Collaboration

Business processes
Examples of functional business processes
Business Processes and Information Systems
Transaction processing systems
Types of Information Systems
Business intelligence
Management information systems
Decision support systems
Executive support systems
Enterprise applications
- Enterprise Application Architecture
- Enterprise systems
Supply chain management (SCM) systems
Customer relationship management systems
Knowledge management systems (KMS)
E-business
E-commerce
E-government
Collaboration
Six steps in evaluating software tools
IT Governance
etc..........